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What You Agree to When You Use 88ck

Access to 88ck and its services — including deposits via bKash, Nagad and Rocket — is subject to these terms and depends entirely on your local law and the eligible regions we serve.

Eligibility depends on local lawbKash, Nagad, Rocket coveredAccount terms apply at registrationGoverned by applicable jurisdiction
88ck What You Agree to When You Use 88ck
HOW WE HANDLE DATA

Security, Data and Account Integrity at 88ck

Your account data — including payment method records for bKash, Nagad and Rocket — is handled with strict access controls. We retain transaction logs for the period required by applicable policy and do not share your payment details with third parties outside of what is necessary to process your deposit or withdrawal. You can request a copy of the data we hold on your account at any time through our support email.

Cookie and Session Data

We use session cookies to keep your account active and logged in. You can clear cookies from your mobile browser at any time; this will log you out but does not delete your account or wallet links.

Account Security

Account login uses OTP verification sent to your registered mobile number. If you receive an OTP you did not request, contact support immediately and do not share the code with anyone.

Data Retention

We keep account and transaction records for the period required by applicable policy. Wallet references — including bKash, Nagad and Rocket transaction IDs — are retained as part of your account history.

Requesting Changes

To update registered details, correct an error or request account data removal, submit a formal written request via our support email. We will respond within the timeframe set by applicable policy.

LEGAL QUERIES HANDLED

How to Reach Us on Legal Matters

If you have a question about your account terms, eligibility status or how these legal conditions apply to your wallet — bKash, Nagad or Rocket — our support team can clarify. Reach us through any of the channels below. For formal legal requests, use the email path so there is a written record on both sides.

Live Chat Open the chat widget from any page on 88ck. Suited for quick eligibility questions or account-status queries that do not require a formal written record.
Email Support Send your legal query or formal account request to our support address. Email is the required path for any written legal correspondence, account closure requests or data queries.
Account Help Centre Log in to your 88ck account and open the Help section to submit a formal ticket. Attach any relevant wallet reference — bKash, Nagad or Rocket transaction ID — when querying a payment-related legal matter.

Common Legal Questions About Your 88ck Account

These answers cover the legal questions we hear most often — eligibility, data rights, account terms and what happens when you contact us about a formal matter. If your question is not here, use the email support path for a written response.

Yes. Access depends on your local law and eligible region. We cannot confirm that access is lawful in every part of Bangladesh — you are responsible for checking this before opening an account.

Wallet details you submit — bKash, Nagad or Rocket — are stored against your account and used only for processing deposits and withdrawals. We do not share these with third parties outside of payment processing.

Yes. Send a formal data request to our support email from your registered address. We will provide the account and transaction data we hold within the timeframe applicable policy requires.

We may restrict or close accounts where eligibility cannot be verified, where activity falls outside permitted use, or where wallet verification — bKash, Nagad, Rocket — cannot be completed to our satisfaction.

Submit your dispute in writing via the support email channel. Include your account reference and any relevant wallet transaction ID — bKash, Nagad or Rocket — so we can locate the relevant records quickly.

Terms may be updated to reflect changes in applicable policy or service scope. We will notify you via your registered contact before material changes take effect. Continued account use after that point constitutes acceptance.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.