Reference

How 88ck Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby — and how we keep it secure.

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct inaccurate details, or raise a concern about how we have used your information, reach out through any of the channels below. We aim to acknowledge privacy requests promptly and resolve them within a reasonable timeframe. Include your registered account email and the nature of your request so our team can locate your record without delay.

What We Collect and Why We Collect It

88ck Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, contact details and the payment method you link — whether that is bKash, Nagad or Rocket. Each time you add funds, our system records the transaction reference and wallet number used, solely to verify the deposit reached

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your account balance and to investigate any dispute you raise. We do not store your full mobile wallet PIN or password; the authentication step happens inside your own bKash, Nagad or Rocket app. We also collect device identifiers, IP address and browser type when you access
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the lobby. This technical data helps us detect unusual login attempts and keep your account from being accessed by anyone else. If you contact our support team, we keep a record of that conversation to follow up on unresolved queries. We do not sell personal data
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to third parties for marketing. Data shared with payment processors — including bKash, Nagad and Rocket — is limited to what those processors need to settle your transaction. Your use of this platform and the handling of your data are subject to your local law and
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the eligible regions where the service operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply encryption to data in transit and at rest. Your account login uses an OTP sent to your registered mobile number each time access is requested from a new device or browser. This means even if your password is exposed, a second factor stands between your account and any unauthorised entry. We retain your transaction records — including bKash, Nagad and Rocket deposit logs — for as long as required to handle disputes and meet any applicable reporting obligations. Once retention periods pass, data is deleted or anonymised. You can request deletion of non-essential data at any time through support.

Encryption in Transit All data moving between your device and our servers is encrypted. This covers your account login, wallet deposit submissions and any personal details you update in your profile settings.

OTP Account Access A one-time password is sent to your registered mobile number when you log in from an unrecognised device. This step prevents third-party access even if your password is compromised.

Cookie and Tracking Controls We use session cookies to keep you logged in and analytics cookies to see which lobby sections are used most. You can manage non-essential cookie preferences through your browser settings.

Data Retention and Deletion Transaction logs tied to bKash, Nagad or Rocket deposits are kept for the period needed to resolve disputes. Non-essential data is deleted on request once your account is verified.

Common Questions About Your Privacy at 88ck

The questions below cover what we collect, how long we keep it, and what you can do about it. If your question is not listed here, contact our support team directly through the channels in the section above.

We collect your name, mobile number, email address and the wallet you choose — bKash, Nagad or Rocket. We also record device identifiers and IP address at login for security purposes.

No. Your PIN stays inside your own bKash or Nagad app. We only receive a transaction reference number after your deposit is confirmed — we never see or store your wallet authentication credentials.

Yes. Contact our support team via live chat or email with your account username. We will compile the data we hold and share it with you within a reasonable timeframe.

Transaction records — including Rocket, bKash and Nagad deposit logs — are retained as long as needed to handle disputes and meet applicable obligations. Non-essential data is deleted or anonymised after that period.

We only share data with payment processors like bKash, Nagad and Rocket to settle your transactions. We do not sell your personal data to advertisers or unrelated third parties.

Send a deletion request through live chat or the support email in your Help Centre. Once we verify your identity, non-essential data is removed. Retention rules apply where local law requires record-keeping.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info88Ck Banking App88ck App

How 88ck Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy at 88ck

01 What personal data does 88ck collect when I open an account?

02 Does 88ck store my bKash or Nagad PIN?

03 Can I request a copy of all the data 88ck holds about me?

04 How long does 88ck keep my transaction history?

05 Does 88ck share my data with third parties?

06 How do I request that 88ck delete my personal data?

Privacy Policy

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